Payment Refund

The refund functionality allows merchants to return the amount paid by the customer via a QR code. Refunds are only available for payments that have been successfully processed.

Refund Types

• Full Refund The entire amount paid by the customer is returned.

Technical Considerations

• Refunds are only available for transactions that were successfully completed.

• Refunds can only be initiated by the merchant, either via API or through the dedicated banking platform.

• A reason for the refund must be specified.

• Refunds can be tracked through the transaction status returned in the API response.

Important: Refunds are irreversible. Once processed, the amount is automatically returned to the customer's account, in accordance with the issuing bank's policies.